General Policies
GENERAL POLICIES
Time is so sacred & precious
I value yours ~ please value mine
I’m so grateful to have you here to share my beautiful offerings
BOOKING & PAYMENT
MASSAGE & INTUITIVE SESSIONS
~ 24 hour cancellation required
~ Cancellations with in 2 hours of appointment will result in 50% charge
~ NO SHOWS – will be charged 100%
( Must be paid to book again )
** PLEASE review below regarding Cell Phones , Essences, Perfumes **
** Its your responsibility to give any health conditions that may impact your service **
GROUP EVENTS & MINI RETREATS
1/ To confirm your group event and mini retreats a deposit of 50%
of the total fee is required at the time of booking
2/ the remaining balance must be paid no later than two weeks
before the scheduled event date
3/ failure to pay the remaining balance by specified deadline, may result
in the cancellation of your booking
*( as others are waiting to book)
4/ all prices are in Canadian currency.
*( E-transfer and cash encouraged )*
CANCELLATION & REFUNDS
1/ cancellations made more than two weeks before scheduled event date
are eligible for a full refund of the deposit
2/ cancellations made less than two weeks before scheduled event date
will result in the forfeiture of the deposit
3/ in the event of a cancellation by Cora Schiller due to unforeseen circumstances,
all payments will be refunded in full
EVENT PREPARATION
1/ the customer is responsible for providing a suitable space
for the event , whether it be at their home or a designated group space
2/The space should be clean, quiet, and free from distractions
to ensure the optimal experience for all participants
PARTICIPANT GUIDELINES
1/ participants are encouraged to arrive 15 to 30 minutes early
to ensure the smooth running of the session , event or retreat
( sign in, washroom, get cozy -settle in to your space , breathe )
2/ participants should refrain from disruptive behaviour during the session,
event, retreat . Using devices , talking & moving excessively.
3/ respect for the performer/teacher and other participants
is essential throughout the duration of session, event and retreat
LIABILITY
1/ the performer/teacher shall not be held liable for any injuries,
damages, or losses incurred during your event and retreats .
2/ participants attend the event at their own risk and are encouraged
to inform the performer/teacher of any pre-existing medical conditions
or concerns that may affect their participation
*( We need to be responsible for our own wellness and experience)
FEEDBACK & COMMUNICATION
1/ the performer/teacher welcomes feedback from participants
to continually improve the quality of their services
CELL PHONES / PERFUME / ESSENCES
1/ please turn off cell phones, pagers
2/ please refrain from wearing perfume , scented lotions , oils
*( We are often so used to our own regular we don’t perceive them as strong to others)
GIFT CERTIFICATES
Gift certificates are available for massage , intuitive sessions
sound journey , meditation , art & hoop classes .
( let’s have the conversation. )
PRIVATE LESSONS
Limited Spaces for private lessons are available so please inquire.
Focusing on groups, often leads to private lessons & couple sessions.
REFERRALS
When you so kindly refer me to a friend or family member,
you will be gifted 10% off your next session
*( this cannot be transferred to another )
When multiple referrals occur, which often happens,
we can discuss your bonus gift session.
AGREEMENT
By booking a session , event, retreat with Cora Schiller , Cinnamon Gypsea
the customer(s) agrees to abide by the terms and conditions outlined in these policies